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Essential Clothing (Euro) Ltd Privacy Policy

Essential Clothing (Euro) Ltd is a Wholesale & Retail Clothing Company whose head office is based in Ilkeston, Derbys.

We operate as a single Company

Essential Clothing (Euro) Ltd is also refered to as 'we' in this policy.


Our commitment to your privacy

We're serious about protecting your personal data, and we commit to comply at all times with the latest General Data Protection Regulations.We pledge to handle your data fairly and legally at all times. We are dedicated to being transparent about what data we collect about you and how we use it.

This policy ,which applies whether you visit our shops , our warehouse or order from our online wholesale clothing site or Sales Rep provides you with information about:

-what personal data we collect

-how we use your data

-whether we share your personal data

-your legal rights relating to your personal data.

Data we collect

The personal data we collect may include your name, address, email address, telephone number, IP address. We collected your data when you subscribed to our mailing list or opened a Customer Wholesale Account with us.

CCTV

We have within our Retail outlets clearly signed CCTV camers which may also collect your image when visiting Essential Clothing stores

-the purpose of these cameras is to prevent theft and increase security within the shops for both our staff and Customers

-the footage is only viewed in the event of suspected criminal activity

-the footage is retained for a maximum of 30 days

How we use your data

We always ensure that we have a lawful basis for processing the personal data that we collect.

We use your data to fulfil orders that you have placed with us either in person or online.

Essential Clothing use your personal data for electronic marketing purposes to update you on latest products and offers (when you have subscribed to our mailing list) which may be of interest to you as a business or individual.

You have the right to opt out of receiving promotional emails at any time by using the simple 'unsubsribe' link in emails or by contacting Essential Clothing via the contact details in this policy.

Sharing your data

In order to fulfil orders and make certain services available to you we may need to share your data with some of our service providers namely delivery and marketing services providers:

dpd :http://www.dpd.co.uk/privacy_policy.jsp

Royal Mail: https://www.royalmail.com/privacy-notice

Mailchimp:https://mailchimp.com/legal/privacy/

We only allow service providers to handle your personal data when we have confirmed they apply the appropiate data protection and security controls. We ensure these providers understand their legal obligations relating to data protection and security ,which mean they can only use your data to provide services to Essential Clothing(Euro) Ltd and to you and for no other purpose.

Other than the above service providers, Essential Clothing (Euro) Ltd will not disclose your personal data to any third party other than:

  •   where we are required to disclose it by law – to government bodies for example

  • between ourselves- for example to deal with a query that you may have which may involve our warehouse and Accounts Dept.

Your rights relating to your personal data

You have the right to request details regarding any data we may have collected on you by:

emailing :team@essentialclothing.co.uk

or writing to us at Essential Clothing Ltd, Unit 6, Shipley Court, Manners Industrial Estate, Ilkeston,Derbys DE7 8EF


How long do we keep your Data?

We will not retain your data for longer than necessary for the purposes set out in this policy.Different retention periods apply for different types of Data, however the longest we will normally hold any personal data is 6 years


If you have any questions which have not been addresses within this policy please contact us using the details provided.




Security
This site uses Secure Socket Layer (SSL) encryption from Verisign to encrypt the data in the secure details collection area of this website. But Customers can rest assured we do not store any of there Credit Card Details as we use a third party to collect payments called Secure Trading. This enables us to assure you of the utmost protection at all times.

We also use and recommend you register your cards with 3D Secure if you haven't  yet then do it now!

Registering involves a quick, one–time process. Simply log on to Verified by VisaTM or MasterCard® SecureCodeTM, register your secret password, create your personal message and you're done. The next time you shop online using your  credit card, you'll be automatically prompted for your secret password during checkout. A secured screen will also appear with your personal message so you know it is  who are asking for your password.

Please note you may also be prompted to register whilst shopping at a participating online retailer site. Again, a secured screen will appear during checkout and you'll be asked to follow the same simple and safe registration steps.

Not all online retailers participate in 3D Secure at the moment, but this may change over time. Look for the Verified by VisaTM or MasterCard® SecureCodeTM logos at all participating online retailers.

We strongly recommend that you register today.


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